Terms and Conditions of Sale
Last updated: 04/04/2025
Please read the following Terms and Conditions carefully before placing an order through our online store. By making a purchase, you fully agree to these terms.
1. General Information
This online store is managed by Mediterranean Almond Life S.L., with registered address at [Partida Abellars nº 1, 46640, Moixent, Spain], Tax ID (CIF) B56203029, and registered in the Commercial Registry of Valencia.
For any inquiries, you can contact us via email at hello@gourmapes.com or by phone at 961584469.
2. Products
The products offered on our website are gourmet nuts and related items. All information regarding characteristics, ingredients, allergens, and storage is provided on each product page. Mediterranean Almond Life S.L. reserves the right to modify the assortment and presentation of products without prior notice, always guaranteeing their quality.
3. Prices
All prices are stated in euros (€) and include the applicable Value Added Tax (VAT) in Spain. Prices may change without prior notice, but products will be invoiced at the price in effect at the time the order is placed.
Shipping costs are not included in the product price unless otherwise stated in specific promotions and will be detailed before completing the purchase.
4. Orders
To place an order, the user must follow the purchase process established on the website. Once the order is completed, a confirmation email will be sent to the address provided by the customer.
We reserve the right not to process an order in the event of:
• Lack of product availability
• Incomplete, incorrect, or fraudulent information
• Non-payment
In such cases, the customer will be contacted and, if applicable, the amount paid will be refunded.
5. Payment
Payment can be made using the methods available on our website: credit/debit card, PayPal, bank transfer, or any other method indicated.
Transactions are carried out through secure payment platforms. We do not store any customer banking data at any time.
6. Shipping and Delivery
Orders are shipped to the address provided by the customer during the checkout process. We deliver to mainland Spain and the Balearic Islands (for other destinations, please inquire about conditions).
Typical delivery times are 24 to 72 working hours from order confirmation. During high-demand periods, delivery times may be slightly extended.
Shipping costs will be indicated before completing the purchase. In the case of free shipping promotions, they will only apply if the order meets the required conditions.
7. Returns and Right of Withdrawal
As these are perishable food products, returns are not accepted except in the following cases:
• Product damaged during transport
• Order error
In such cases, the customer must contact us within a maximum of 48 hours after receiving the order, including photographs of the product and packaging, so we can address the issue.
According to the Spanish Consumer Protection Law, the right of withdrawal does not apply to goods that may deteriorate or expire quickly, such as food products.
8. Warranty
Our products comply with current quality and food safety regulations. If the product received is not in optimal condition, please notify us so we can offer a solution.
9. Data Protection
The personal information provided will be treated in accordance with our Privacy Policy, complying with the current regulations on personal data protection (EU Regulation 2016/679 and the Spanish Data Protection Act – LOPDGDD).
10. Governing Law and Jurisdiction
These terms are governed by Spanish law. In the event of a dispute, the parties submit to the courts of the city of Valencia, Spain.
Última actualización: 04/04/2025
1. Información General
2. Productos
3. Precios
4. Pedido
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5. Pago
6. Envíos y Entregas
7. Devoluciones y Derecho de Desistimiento
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8. Garantía
9. Protección de Datos
10. Legislación y Jurisdicción